FAQ and MEMBERSHIP INFO
Q: Can I book my trip on the website, or should I call in to your office and
speak with a travel planner?
A: Always call our travel planners for your travel needs, except for online
condos. Prices change constantly and in order to get the very best prices for
our members, we ask that they allow our agents to search for them. For condos,
you may search our website for properties and book online. If you don't find
what you're looking for, you may also call in and place a special request with
our travel planners.
Q: I need to book a vehicle. Can I expect discounts on RV rentals, cars,
A: Please note that there are only minimal savings on vehicle rentals. These
savings are more extensively addressed in your Acknowledgement and Bylaws form.
Q: Where will I see the biggest savings in my travels?
A: Condos, cruises and vacation packages always yield the highest amounts of
Q: What is the “Specials Deals” link I see on your website?
A: Specials consist of four different categories: Condos, Cruises, Hotels, International Packages and Vacation Packages. Specials have specific departure
points, locations and dates that must be adhered to if you wish to access them.
Specials cannot be modified except add-on airfares which will add additional
expense to the trip.
Q: How do I access the Weekly Newsletter?
A: We email you the link to our newsletter weekly. It is broken down into travel
specials in four main categories: Condos, Cruises, Vacation Packages and Mini
Vacations, in addition to other lodging choices such as Rustic Cabins. If you are not receiving your newsletter link, please check your spam
blocker to enable the link to come through.
Q: Does the club sell its services to companies like Priceline.com,
Travelocity, Expedia, Hotels.com, etc.?
A: The club only provides services to its private member base consisting of
families and affinity groups.
Q: I need to cancel my membership. Do I contact Travel Services to do this?
A: You would need to contact the office where you purchased your membership (the
distributor). Travel Services does not receive any monies paid to the
distributor to open a membership, therefore, we can’t cancel your membership.
Q: What do I need to know about…
Airfare – Quoting time is same day to 48 hours. There are no discounts
available on airfare, so the prices we obtain reflect the very best prices that
are available at the time of booking. Our quotes reflect all applicable taxes,
fees, etc. We never charge any booking fees for your airfare quote.
Cruises – Quoting time is approx 7 days. Our cruise quotes reflect all
applicable taxes, fees, etc. Additionally, both www.travelservicesdeals.com and
our “specials” link contain additional cruise deals and information.
Condos – Quoting time is approx 2-6 weeks for special requests. You may also
book at any time on our website. We price our condos through private vendors and
large companies alike, so price quotes may require more time to complete. Condos
are subject to availability. Please note that condo rentals run by the week,
typically Saturday to Saturday. Private properties offer limited discounts as
the owners do not handle a large number of properties. Please note that any
discounts you may receive on condo properties will be up to 75% off the rack or
standard rate. Again, our quotes include any and all taxes, fees, etc.
Condo Hot Weeks – Booking time is approx 48-72 hours. All condo hot weeks
that are available are listed on the website. Check the “specials” link and
click on “condos”. As new weeks become available, we will add them to the
specials page. All weeks listed on the specials page are applicable only to the
Hotel Properties – Quoting time is approx 72 hours. For exact property
requests, we make every attempt to provide quotes within 72 hours. If your
travel dates are immediate, we will accommodate that request and quote as soon
as we possibly can. Please note that the discounts available on hotel properties
are up to 65% off the rack or standard rate and are subject to availability.
Budget hotels and “mom and pop” type properties typically do not offer discounts
or pay commissions of any kind. Therefore, our quotes for these types of
properties are typically “as is”.
Tours – Quoting time is approx 7 days. For your basic tour requests, we will
keep you updated along the way and make every effort to provide you with a price
quote within 7 days. For more customized tour itineraries, price quoting will be
dependant upon the type of request and amenities specified. Please be aware that
our tour vendors do not make their inventories available more than six months
prior to specified travel dates.
Remember! Deep discounts on properties are typically directly related to the
quality of the property. “Cheap” is not always the best value.”